Customer care
Find out about our Infrastructure Operations Center and how we deliver top tier, end-to-end customer service
Contact our Infrastructure Operations Center (IOC)
Need help? Reach out to our multilingual team for support in accessing data center services. Available 24/7.
Customer Portal
Manage data center services wherever you are through our Customer Portal.
- Open & track tickets
- Download useful documents
- Create, review & manage orders
- Request remote hands
- Review your invoice
- Manage accounts & permissions
Remote hands
Remote Hands is an on-site operational support service for customers to outsource their business operations within a Digital Edge data center. Our technicians are trained to be the “eyes and hands” to support your infrastructure operations.
Connect with us
Get in touch with our team for more information or to book a site tour.
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